Car accidents

On this page:

(show below)(hide below)

    Disclaimer: This content is for general purposes only and not legal advice. If you have a legal problem, please contact us or speak to a lawyer. View our full disclaimer.

    For free legal help:

    Legal Aid Queensland 
    Phone1300 65 11 88 (for the cost of a local call from a landline in Australia)
    www.legalaid.qld.gov.au

    Community Legal Centres Queensland
    Phone 07 3392 0092
    www.communitylegalqld.org.au

    Or look under “Community Legal Centres” in your local phone book.

    To report a car accident:

    Policelink
    Phone 131 444
    Read Policelink brochures in multiple languages
    www.police.qld.gov.au/units/policelink-131-444


    If you need an interpreter to help you contact a service phone TIS 131 450

    Activity sheets for this story:

    Video transcript

    Title: Car accident

    Maryam: Do you want to get some lunch before or after we shop?
    Sanda: I’m a bit hungry, let’s get a ... [sound of brakes then...SMASH]
    Maryam: Oh my goodness! I hit that car! Let’s get out of here... the guy’s not hurt!
    Sanda: Maryam! What are you doing? You have to stop when you have an accident!
    Driver: You idiot! Look at my car! You’ll have to pay! I hope you have insurance.
    Sanda: It’s OK. No-one’s hurt. Here are my friend’s details. Can you give us your name and address as well?
    Maryam: Do I have to tell the police?
    Sanda: Hmmm….I’m not sure. Let’s phone the police and ask them.
    Maryam: Phew, lucky I got my car registered. The insurance will pay to fix the car.
    Sanda : No! The insurance you get with your registration is called compulsory third party insurance. It pays for eople who get hurt. You need to have separate insurance for car repairs.
    Maryam: Oh no!
    A few weeks later
    Maryam: Sanda? Hi, this is Maryam. Hey, remember that car accident? I just got a letter from that guy’s insurancecompany.
    Sanda: What does it say?
    Maryam: I have to pay $2,000 in 14 days! I can’t pay that! What can I do?
    Sanda : You need to see a lawyer Maryam.
    Maryam: Can you help me with this?
    Lawyer: Well, I’ll write to the insurance company – we’ll find out if you should pay and if you should, how much.
    Maryam: Oh thank you.
    Lawyer: And…you really should get car insurance.
    Maryam: But it’s so expensive!
    Lawyer: Well, you can get third party property insurance which pays for damage to the other car. That is quite cheap. But if you can pay a bit more, and you’ve got a good car, get comprehensive insurance.
    Maryam: What’s that?
    Lawyer: That means the insurance pays for damage to the other car and to your car. But...make sure you look around to get a good price.
    Maryam: OK, thanks so much for your help.
    Lawyer: I’ll be in touch when I hear from the insurance company.

    Last updated 18 June 2020