Brisbane and Inala offices and phone line closure – Wednesday 16 August 2023

If you or your family are at risk of harm, please call the police. In an emergency call 000.

If you are distressed, in crisis or in immediate need of support, call the Suicide Call Back Service on 1300 659 467, Lifeline Crisis Support on 13 11 14, Kidshelp on 1800 55 1800 or Mensline on 1300 78 99 78.

Our Brisbane and Inala offices and client contact centre

Including the Legal information line, Natural disaster legal help, Indigenous information line, Grants enquiries line, and Counselling Notes Protect line will be:

  • closed
  • reopening Thursday 17 August 2023, see office locations for start times.

Family Duty lawyer lines

  • Brisbane, Bundaberg, Maroochydore and Toowoomba will be closed.
  • Cairns, Mackay, Rockhampton and Townsville will remain open.

Youth Advice Hotline

  • Will remain open

Your Story Disability Legal Support information line

  • will be closed
  • reopening Thursday 17 August 2023.

If you or your family are at risk of harm, please call the police. In an emergency call 000.

If you are distressed, in crisis or in immediate need of support, call Lifeline Crisis Support on 13 11 14 or the Suicide Call Back Service on 1300 659 467.

Defence and Veterans Legal Service information line

  • closed
  • reopening Thursday 17 August 2023.

If you or your family are at risk of harm, please call the police. In an emergency call 000.

If you are distressed, in crisis or in immediate need of support, call the Suicide Call Back Service on 1300 659 467, Lifeline Crisis Support on 13 11 14, or Open Arms on 1800 011 046.

How to get help while we are closed

Our Bundaberg, Caboolture, Cairns, Ipswich, Mackay, Maroochydore, Mount Isa, Rockhampton, Southport Toowoomba, Townsville and Woodridge offices will remain open. See office locations for opening hours.

Domestic or family violence

If you're experiencing domestic or family violence call DV Connect on 1800 811 811—24 hours a day, 7 days a week.

Child safety

If you're concerned about the safety of children, contact the child safety after-hours service on 07 3235 9999 or 1800 177 135.

Family law matters

For urgent family law matters, such as the removal or recovery of children, contact the family law National Enquiry Centre on 1300 352 000 or via their web chat. This service operates 8:30am to 5pm (AEST) Monday to Friday (excluding public holidays).

Going to court

If you've been arrested and held in custody before a court appearance, or you have to go to court during this time, the court you're appearing in may arrange for you to see a Legal Aid Queensland duty lawyer.

You can also find free legal information and publications on our website under Find Legal Information.

If you are distressed, in crisis or in immediate need of support, call the Suicide Call Back Service on 1300 659 467, Lifeline Crisis Support on 13 11 14, Kidshelp on 1800 55 1800 or Mensline on 1300 78 99 78.