Christmas and New Year service changes

If you or your family are at risk of harm, please call police. For emergencies, call 000.

If you are in crisis or need urgent support, please call one of the following services:

Legal Aid Queensland office closures

The following Legal Aid Queensland services will be closed from 2pm Tuesday 24 December 2024 to Wednesday 1 January 2025 inclusive:

  • All Legal Aid Queensland offices
  • Legal information Line
  • Disaster legal help
  • Aboriginal and Torres Strait Islander Information Line
  • Grants enquiry line
  • Duty lawyer lines
  • Counselling Notes Protect line

These services will resume on Thursday 2 January 2024. View our office locations and start times.

Youth Legal Advice Hotline

  • Closed from 9pm Tuesday 24 December 2024
  • Reopen at 8am Boxing Day, Thursday 26 December 2024

Drug Diversion Legal Advice Line

  • Closed from 9pm Tuesday 24 December 2024
  • Reopens at 8am Boxing Day, Thursday 26 December 2024 

How to get help when we are closed

Domestic or family violence

If you're experiencing domestic or family violence, please call DV Connect on 1800 811 811. This service is available 24 hours a day, 7 days a week.

Child safety

If you're concerned about a child’s safety, please contact the Child Safety After-hours Service on 07 3235 9999 or 1800 177 135.

Family law matters

For urgent family law matters, such as the removal or recovery of children, please contact the family law National Enquiry Centre on 1300 352 000. You can also connect via live chat between 8:45am and 5pm (AEST) Monday to Friday, excluding public holidays.

Going to court

If you have been arrested and are in custody waiting to appear in court, or you are required to go to court during the Christmas/New Year period, authorities may organise a Legal Aid Queensland duty lawyer to meet with you.

Help for people with hearing or speech difficulties

  • National Relay Service, TTY (speak and read, type and read or type and listen) on 133 677
  • Voice relay number on 1300 555 727
  • SMS relay number on 0423 677 767

Please visit the National Relay Service website for other contact numbers and links.


You can also access free publications and find legal information on our website.