Preferred supplier newsletter—October 2021
This month:
- Coronavirus (COVID-19) updates
- Youth practitioner certification sessions
- Continuing professional development
- Feedback
Coronavirus (COVID-19) updates
The latest information about Coronavirus (COVID-19) for preferred suppliers can be viewed here.
Youth practitioner certification sessions
The Youth Legal Aid team will be running 2 youth practitioner certification sessions in November. The certification is mandatory for preferred suppliers undertaking work on youth files or sessions as Childrens Court duty lawyer (criminal law):
Session 1
Youth practitioner certification
Date: Wednesday, 3 November 2021
Time: 9am – 5pm
Webinar option only available — Register here
Session 2
Youth practitioner certification
Date: Friday, 5 November 2021
Time: 9am – 5pm
Webinar option only available — Register here
If you have any questions about the training please contact Rhian Doyle on (07) 3917 0339 or email youth.certification@legalaid.qld.gov.au
Continuing professional development
Recorded CPD seminars are available from Grants Online under the Information Resources tab.
Feedback
We welcome feedback and comments from clients, the community and our suppliers. As preferred suppliers you play an important role in helping us to provide quality legal services to disadvantaged Queenslanders. If you would like to provide comments or suggestions to us about our services, policies, processes or staff members, you can complete a contact form or email us at complaints@legalaid.qld.gov.au at any time.
Your feedback is important to us. We ensure a senior staff member investigates all issues thoroughly and we analyse all feedback every quarter to see what processes and services can be improved.