Free legal help for flood-affected north Queensland residents

Date 01 February 2020

RESIDENTS in flood-affected areas across north Queensland can access free legal information and advice from Legal Aid Queensland.

Legal Aid Queensland deputy CEO Paul Davey said people affected by natural disasters often experienced a range of legal issues, like disputes over insurance claims, problems paying the bills if they can’t work, or even access to essential services that have been damaged like electricity.

“In our experience we see people coming to us for help during and after natural disasters with a range of issues including property or car damage, insurance, tenancy issues, debt, employment and access to electricity and other services damaged by floods,” Mr Davey said.

“People can contact Legal Aid Queensland on 1300 004 924 (for the cost of a local call from a landline in Australia) to get free legal information and advice, or to be referred to another organisation who can help with their problem.

“We can help people to understand their rights and outline the next steps they need to take to sort out their problem.”

Flood-affected residents can also access free factsheets and resources on the Legal Aid Queensland website, including the publication “When disaster strikes: cyclones, storms and floods—a guide to getting your insurance claim paid”.

To access Legal Aid Queensland’s flood legal information and advice services call 1300 004 924 or visit www.legalaid.qld.gov.au

Media contact:

Miranda Greer/Amanda Catania Ph: (07) 3917 0407

Last updated 1 February 2019